Explore Yas Island Abu Dhabi

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Cancellation & Date Change

Terms and Conditions

• Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us, please connect us on booking@yashtrip.com. We are open from 8:00 am to 8:00 pm, seven days a week.
• Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost).
• These packages are customizable, which means you will be able to make changes to the itinerary/activities if you so desire. The final payment will be calculated as per the activities reflecting on the website and will be outlined in the confirmatory e-mail sent to you.
• Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc. are not included.
• In case your package needs to be cancelled due to any natural calamity, weather conditions etc., YashTrip shall strive to give you the maximum possible refund subject to agreements with our trade partners/vendors.
• If payment is not made as per the schedule provided in the first booking confirmation e-mail, YashTrip reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.
• The passenger names in the booking form should be exactly as per passports. YashTrip will not bear any liability for the name change fee if incorrect names or ages have been added at the time of booking.
• If your package includes a flight which is a low-cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. Our Travel Expert will attempt to get in touch with you within 24 hours after booking has been confirmed for baggage addition.
• Please ensure that baggage requirements are given to our Travel Expert latest by 5 days before the date of departure.
• Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in or a late check-out is solely based on the discretion of the hotel.
• In case the selected hotel is unavailable for booking, an alternate arrangement will be offered in another hotel of similar category.
• Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy.
• Day at Leisure implies that no sightseeing activities have been included for that day.
• Kindly be on time for your activities, tours, and transfers. Most countries are strict about following schedules.
• The package price does not include special dinner or mandatory charges levied by hotels especially during New Year, Christmas, or special occasions. YashTrip will try to communicate the same while booking the package; however, this information may not always be readily available.
• For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
• Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.
• For any paid activity which is non-operational due to unforeseen reasons, refunds will be processed and should reach the guest within 30 days of processing. For complimentary activities (not charged to YashTrip or guest), no refund will be processed.
• As per section 206CCA of the Income Tax Act 1961, w.e.f. 01-Jul-21 onwards, TCS will be charged @10% on overseas tour packages in case you have not filed your income tax returns for two preceding years and aggregate TDS/TCS in each tax year is INR 50,000 or more.
• If, on validating the PAN, it is found that you have not filed your Income Tax Returns for two preceding years and aggregate TDS/TCS exceeds INR 50,000, an additional TCS @5% will be recovered from you, or the booking will get cancelled and cancellation charges will apply.
• Tourism Dirham Tax will be charged directly to clients upon arrival at the hotel (applicable for all new and existing bookings from 31.03.2014 onwards).